If parents/carers have a concern about their child in school we would ask them, in the first instance, to make an appointment via the School Office to discuss it with the class teacher or Key Stage Leader. If your complaint is still unresolved please arrange an appointment to speak with the Deputy or Head teacher. If the concern is unresolved and they wish to pursue it further, the Education Authority has drawn up a complaints procedure (required under Section 23 of the Education Reform Act) which parents may wish to consult. Copies of the procedure are available for inspection at all schools maintained by the Local Authority, public libraries and the Complaints Officer at the Education Authority Department (address below).
If you wish for further information, please contact:
Customer Relations Team
PO Box 700
Tel: 0345 8506506
Please do not hesitate to contact the members of the governing body. They will be pleased to receive your comments and will, if necessary take up any issues on your behalf. Governor meetings are planned for six sessions during the school academic year.
A list of Governors is located under the Key Information/Governors section of the website.